Policies and Procedures
Kweller Prep Offers Advanced Test Preparation in Small Group Settings
THIS PROGRAM IS STRICT, THOROUGH, AND EFFECTIVE
Kweller Prep is a 15-year established supplemental education program with a time-tested record of success. Our results speak for themselves: In 2017, over 100 students from the 120 rising eighth-graders who enrolled in Kweller Prep received an admission offer to a specialized or top NYC high school. 33 students from the rising 120 sixth graders who enrolled in Kweller Prep’s Hunter High School Exam Prep Program received an admission offer, making our acceptances nearly double that of any competitor. Kweller Prep students in grades 9-12 consistently place into top tier colleges and receive outstanding scholarship offers. We are one of the few test prep centers capable of raising SAT test scores by several hundred points. Each summer, Kweller Prep runs academic full-time camps and hosts weekly parent information sessions and guided college tours. We teach strategies and build a core foundation to make students into better test-takers. The Kweller Prep program is designed to help ambitious students excel. This program is strict, thorough, time-tested, and effective. Kweller Prep was founded by Frances Kweller and attorney at law who sought to provide proactive test preparation for ambitious students who want to excel. She graduated from New York University’s Steinhardt School of Education and Hofstra University School of Law.
By participating in the Kweller Prep Program, parents and students fully agree to abide by the following:
Non-Solicitation of Tutors: Neither parents nor students shall hire, employ, contract, or retain tutors for private instruction of any kind. They cannot text, call, or email tutors outside of the semester they previously paid for. Non-solicitation extends for thirty-six (36) months after discontinuation of tutoring. Neither parents nor students shall share tutors’ cell phones or emails with friends, family, classmates, directly or indirectly for any kind of private solicitation. Please also be aware that the tutors are bound to non-competition agreements as well. We will enforce these agreements.
RATES: Parents agree to pay tuition in full prior to the start of any program. Due to the high demand and small class sizes, Kweller Prep does not offer seat deposits or payment plans. Tuition is $2,500 total per fall or spring semester on Zoom, tuition is $2,700 total per fall or spring semester in Queens, and $3,200 total per fall or spring semester in Manhattan per 4-hour class. Tuition is between $1,000 to $2,000 per 2-hour concentrated class. There is a $500 location surcharge for all Manhattan programs and if a location switch is necessary. Tuition includes all necessary books, materials, supplies, snacks, and refreshments.
PAYMENTS: Kweller Prep accepts all major credit cards, checks, or cash. We encourage online registration at www.KwellerPrep.com. All payments must be made in prior to any program’s start date. We do not offer payment plans. Please make checks payable to “Kweller Prep.” We need at least 24 hours to register students.
DURATION: Kweller Prep offers programs over 3 seasons: fall (September to December), spring (January to May 1), and summer (June to August). Regents classes extended until June 1. Full-time summer camp runs Monday to Thursday 4 days a week. Weekend sessions run from 12:30-4:30 pm. Fall and spring seasons include 15 4-hour sessions and each class runs for 4 hours. Morning (8:00 am to 12:00 pm); afternoon (12:30 pm to 4:30 pm) and evening (5:00 pm to 9:00 pm). Summer camp consists of 27 4-hour sessions.
Disruptive Student Behavior: No student can be excessively disruptive at the Kweller Prep Center in any capacity at any time. We will remove a student from our program if he or she negatively affects the group in any way. We are here to teach your kids, not to discipline them. Please have a direct conversation with your child or children about behavior expectations prior to enrolling at Kweller Prep. Acting out will not be tolerated. Also, students must arrive on time, be respectful of others, speak when called on, complete homework assignments, and help create an overall positive, encouraging environment. Absolutely no profanity, expletives, bullying, shaming, vandalism, or teasing is allowed on our premises. Tutors will not tolerate bad behavior or disrespect on our premises. Such students can go elsewhere. To reiterate, excellent behavior is expected at all times.
Disruptive Parent Behavior: No parents with unreasonably high expectations or those parents who create a hostile or anxiety-inducing environment for our students, tutors, mentors, and staff can remain part of our program. While this is rare, please note that we will remove a student from our program if we encounter a parent who ongoingly creates a negative environment at our prep school. It is extremely important during stressful and high stakes testing that we maintain a very positive, encouraging, nurturing, and serene environment at our facility. More important than the final test score, outcome or acceptance to any school is our company’s firm belief that students have a positive overall learning experience while they are students at Kweller Prep.
Pictures & Video: Kweller Prep takes limited pictures and video of classroom instruction, high school, and college tours for the purposes of promoting our educational programs. Please note that most parent workshops are filmed and photographed as well. If you do not wish to have you or your child in occasional photographs and/or videos, please email us to put this request in writing at pictures@KwellerPrep.com before joining, during, or after this program.
Cancellations: If a student misses a 4-hour class, we offer a one-hour private make-up session up to two times for up to two missed classes in total with your child’s tutor. Alternatively, during the fall and spring, students can also attend the same session on a different day from Thursday to Sunday up to two times in total. We cannot accommodate make-ups for more than two absences during the fall or spring. Kweller Prep is a collaborative learning environment and many absences impair the success of this program. Due to the fast-paced nature of our summer programs, and our tutors’ limited availability, we are unable to offer makeup sessions for any missed summertime classes.
Lesson Duration: All sessions are in 4-hour time slots, but instruction lasts for 3 hours and 30 minutes. There is no lunch break but rather a quick opportunity to get pizza, snacks, and refreshments and return to class. Students take a break for approximately 5 minutes each hour. Students are instructed to pack up 10 minutes before sessions end and are dismissed 5 minutes before sessions end. Please carefully pre-arrange pick up and drop off locations. For example, for sessions ending at 12:00 pm, students will pack up by 11:55 in class to be promptly dismissed. Students are escorted out to the lobby for dismissal. We ask that parents wait in the lobby for prompt pick up.
Meals: Kweller Prep provides snacks and refreshments throughout the program. We have a filtered water cooler and vending machine at each location. Please bring a bagged lunch to each class. We encourage all students to eat a nutritious meal prior to entering their 4- hour session. For those with food allergies, we require that students carry one epi-pen in their blue bag and leave a second pen by our reception desk with their name on it at the start of the course. The epi-pen can be picked up as soon as the course ends. For those with asthma, we require an inhaler be left with us by our reception desk with your child’s name on it. We do our best to be mindful of allergens and try to limit them at our center.
Special needs: All students are welcome at Kweller Prep. For students with ADHD, we ask they take any prescribed medication prior to entering our prep school just as they would prior to attending their regular day school. For students who are on a 504-plan or IEP and/or receive extra time for standardized tests, we will allow students to take and complete their exams at home and provide parents with the answer key to grade the test. Parents are expected to grade their child’s exams if the student is taking the test home.
Property Damage: Kweller Prep has invested heavily in creating a warm and comfortable testing environment. A student who damages/vandalizes/defaces Kweller Prep property will be held responsible for those actions. The student may be subject to disciplinary consequences including the possibility of restitution, suspension, expulsion, and exclusion from Kweller Prep activities. Any damage to Kweller Prep property/graffiti may result in legal consequences. Examples may include writing on desks, scratching property, damaging bathrooms, and general property destruction.
Building Parking Regulations (Queens): at the end of class, students are dismissed through the downstairs exit on 71st rd. Please do not leave your car unattended. 71st rd. is designed for quick pick up and drop off only. Kweller Prep is not responsible for cars left unattended.
Prompt pickup: Kweller Prep is unable to offer extended care or supervision after sessions end. Our staff needs proper break for lunch, dinner and/or to prepare for the next session and/or properly close. We expect prompt pick-up after sessions end. Should parents arrive more than 15 minutes after class ends, there will be a $100 late fee assessed each time.
Refunds: Kweller Prep is a non-refundable program and we do not guarantee test scores or actual exam dates. Due to COVID-19, we cannot guarantee that New York City and State exams will be administered. In fact, many students were unable to take State and National exams, such as the PSAT, SAT, ACT this year. We cannot refund a prep course in the event of an actual/real exam cancellation. In addition, test formats may change from year to year and we are not able to offer any refunds should the nature of your child’s exam not test every question type taught in our program or add new surprise/experimental sections. In the event of extenuating circumstances, we will issue a credit towards future classes and/or private tutoring lessons. We also sell one seat at a time, per season, so we are unable to prorate or partially refund our programs after courses start or after the first day of class. Before enrolling in Kweller Prep, please make sure that you can commit to the entirety of our program, comprehend that no classes are refundable. Participation requires a big commitment on both ends.
If you have any questions and/or concerns about our policies or procedures, please contact us at 1(800) 631-1757 or email info@Kwellerprep.com
Kweller Prep Programs are not refundable. Read our policies and procedures here.